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FAQS
Have a question? Please find a list of commonly asked questions below. If you cannot find the answer you are looking for, call us at (800) 522-4610.
- What are your refund & cancellation policies?
- What is your location?
- Where can I park my car?
- What are the closest hotels?
- What are the closest subways/trains?
- Are we cooking, eating and drinking?
- How old do I need to be to attend a recreational class?
- Can we take the food home?
- Is wine or beer served during class? Can I bring my own?
- When should I arrive for my class?
- Are all materials provided?
- Do I have to pay-in-full to confirm registration?
- Do we get to keep the recipes?
- What happens if I lose my recipes for a class?
- What should I wear for class?
- Are there any substitutions if I am vegetarian, gluten free, or have allergies?
- What is the chef to student ratio per class?
- Does ICE offer private classes?
- Does ICE offer tours of the recreational department?
- If I run late for class, is this ok? How late is too late?
- What is the typical class structure?
